CANCELLATION POLICY Order(s) can be canceled by the buyer ONLY if the order(s) have not been processed or shipped. If order(s) have already been processed and shipped, they cannot be canceled and must be treated as a return.
RETURN & EXCHANGE POLICY
If for any reason you are not satisfied with your Fajastec.com purchase, simply return it within 7 days of the order date for anexchange,WE DO NOT OFFER REFUNDS.
All products in Fajastec.com are guaranteed by the material and performance, therefore you have the benefit of being able to Exchange the product you received.
If you wish to Exchange your item for a different size or to use as credit on another item, the garment or product must be in perfect condition.
All tags attached
No smells other than natural product orders
No animal or pet hair
No stretch marks or permanent wrinkles on items with latex
Within 7 days of the date you received your initial purchase
Turbogel can be Exchanged if the product is unopened and sealed.
Butt lifters and Bodyshapers cannot be Returned or Exchanged. THEY ARE FINAL SALE.
Bras can only be exchanged for another Bra.
The customer is responsible for paying their own shipping costs for returning an item.
Clearance items or products purchased through a promotion or with any special offers are not eligible for Exchanged or Returned.
Only one (1) Exchange is allowed per order on certain products. Contact our Customer Service department for additional information.